Privacy Policy

Effective: May 2026. KeelCadence LLC.

What we store when you run an audit

When you run an audit, KeelCadence stores the following in its database and on disk:

Your Salesforce username and display name are held only in a signed browser session cookie for the duration of your active session. They are not written to our database.

Your Salesforce Session ID (the bearer token used to call the Salesforce API) is held only in a signed browser session cookie and is never written to our database, report files, or logs. It is discarded when you disconnect or your browser session ends.

What we do not collect

Payments

Paid report purchases are processed by Stripe. KeelCadence stores only the Stripe Checkout session ID and a paid/unpaid status flag against your audit run. KeelCadence does not store card numbers, CVV, or full payment card details. Stripe may retain your email address and payment information under their own privacy policy at stripe.com/privacy.

Report retention

Audit report files are retained for 90 days from the run date, then permanently deleted. Run metadata (org ID, org name, run date) may be retained for operational purposes beyond that period.

To request early deletion of a report, email support@keelcadence.com with your Report ID.

Google Analytics 4

KeelCadence uses Google Analytics 4 (measurement ID: G-EK6W2D5FH5) to understand website traffic, page usage, and high-level audit funnel activity (such as how many audits are started and completed). GA4 may set analytics cookies in your browser (_ga, _ga_*).

KeelCadence does not use GA4 to analyze Salesforce audit report contents, Salesforce metadata findings, downloaded workbooks, Salesforce Org IDs, Salesforce usernames, Report IDs, Run IDs, Stripe session IDs, or payment card data. Page URLs containing run IDs or session IDs are sanitized before being sent to GA4.

GA4 is loaded only after you accept analytics cookies. You can decline analytics cookies when the banner appears, or change your preference by clearing your browser’s local storage for this site. You may also opt out of Google Analytics tracking via Google’s opt-out add-on.

Other third-party services

KeelCadence uses the following third-party services to operate the site:

KeelCadence does not use advertising pixels, retargeting pixels, fingerprinting tools, email marketing automation, or behavioral analytics platforms (such as Mixpanel, Segment, PostHog, or Hotjar).

How we use stored data

Stored audit data is used to generate and serve your audit report, provide product support, process payments, and improve audit logic and report quality. KeelCadence does not use audit data for advertising or sell it to third parties.

Data sharing

KeelCadence does not sell personal information. Audit data is shared only with service providers that operate the site (hosting, payment processing). Google receives anonymized usage data via GA4 as described above.

Cookies and session

KeelCadence uses one strictly necessary session cookie (session) to maintain your Salesforce connection during the audit workflow. This cookie is a signed, tamper-evident application session cookie and is HTTP-only. It is cleared when you disconnect or your browser session ends.

If you accept analytics cookies, Google Analytics 4 may set _ga and _ga_* cookies. You can decline these when the banner appears.

Your rights

You may contact KeelCadence to:

Email support@keelcadence.com. For GDPR or CCPA requests, we will respond within 30 days (GDPR) or 45 days (CCPA).

Children

KeelCadence is intended for business and professional use and is not directed to anyone under 18.

Changes to this policy

Updates will be posted on this page with a revised effective date. Continued use after changes are posted means you accept the updated policy.

Contact

KeelCadence LLC
support@keelcadence.com

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